Your HIPAA basics
Software or IT vendor
SaaS companies, IT providers, billing services, and anyone whose software touches patient data
This page is for you. 6 articles in your reading path.
Your reading path
Step 1 of 6 — check off articles as you finish (saved in this browser).
- 1
What is HIPAA and why does it apply to my office?
HIPAA is a federal law protecting patient health information. Here's what it means for your practice in plain English.
- 2
Does HIPAA apply to my software company or service?
A simple decision guide for vendors wondering if they are in HIPAA's world.
- 3
Do we need to sign anything? Business Associate Agreements explained simply
A plain-English look at BAAs — the contracts you need with vendors that touch patient information.
- 4
What patient information do we need to protect?
Understand what counts as protected health information in a real office — not just charts, but conversations, schedules, and more.
- 5
HIPAA for software companies (the short version)
If your product touches patient data for healthcare customers, here is how to think about BAAs, security, and subprocessors.
- 6
What should I do if I think something went wrong?
Wrong fax, strange email, lost phone, or coworker snooping — here's how to respond without making it worse.
Your checklist
Items most relevant to your role. Progress syncs with the full checklist.
All staff completed HIPAA training within the last year
What training is required? →Signed Business Associate Agreements with all software vendors handling patient data
What is a BAA? →Patient data is encrypted when stored and when sent over the internet
Encryption basics →Each person has their own unique login — no shared passwords
Access control basics →A process exists for responding to security incidents and potential breaches
What to do if something goes wrong →Any subcontractors who handle patient data also have signed BAAs
Subcontractor obligations →
Your scenarios
A customer is asking us to sign a BAA
Get the answer →
We learned an employee accessed a customer's patient data without authorization
Get the answer →
We had a security incident (malware, intrusion, or lost device)
Get the answer →
A customer asked, "Are you HIPAA compliant?"
Get the answer →
Next steps
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