Privacy Policy

Effective Date: July 1, 2024

MedComply, LLC ("we," "us," or "our") is committed to protecting the privacy and security of the personal information we collect from our users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our healthcare compliance SaaS product, MedComply (the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and other registration information.

b. Usage Data

Information about how you use the Service, such as IP address, browser type, device information, pages visited, and the time and date of your visits.

c. Health Information

Information related to patient health records, compliance documentation, and other health-related data processed through the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve the Service: Ensuring the Service functions properly, improving user experience, and developing new features.
• To Communicate with You: Responding to inquiries, providing customer support, sending updates and notifications, and marketing our services.
• To Ensure Compliance: Assisting with compliance requirements, including HIPAA and other relevant regulations.
• To Analyze and Understand Trends: Analyzing usage patterns to improve the Service and our marketing efforts.
• To Protect Our Rights: Preventing fraudulent activity, ensuring network and information security, and enforcing our terms and conditions.

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors that assist us in providing and improving the Service.
• Business Partners: Partners with whom we collaborate to offer joint services.
• Compliance Authorities: Government authorities, law enforcement, or other parties required by law.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your information. However, no system can guarantee absolute security. We encourage you to take appropriate steps to protect your information as well.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your information:

• Access: The right to request access to your personal information.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information.
• Objection: The right to object to the processing of your personal information.
• Restriction: The right to request restriction of processing your personal information.
• Portability: The right to request a copy of your personal information in a machine-readable format.

To exercise these rights, please contact us using the information provided below.

7. Children’s Privacy

The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of the Service after any changes indicates your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

MedComply, LLC
support@medcomply.ai